Return & Refund Policy – CLENVORA

At CLENVORA, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Return Eligibility

You may request a return within 3–4 days of receiving your order if:

• The item is damaged or defective.

• The wrong item was delivered.

• The product is unused and in its original packaging.

Non-Returnable Items

The following items cannot be returned:

• Used products

• Products damaged by customer misuse

• Items without original packaging

• Clearance or final sale items

Return Process

To request a return:

1. Contact our customer support within 3–4 days of delivery.

2. Provide your order number and clear photos of the product (if damaged or incorrect).

3. Our team will review your request and provide further instructions.

Refunds

Once the returned item is received and inspected:

• Approved refunds will be processed within 3–4 business days.

• Refunds will be issued through the original payment method or as agreed with the customer.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us immediately. We will work to resolve the issue as quickly as possible.

Shipping Costs

Return shipping costs may be the responsibility of the customer unless the return is due to our error or a defective product.

Contact Us

For any return or refund inquiries, please contact our customer support team.

CLENVORA – Smart Solutions for Your Home & Kitchen